How come i cant access to guild wars eye of the north?

I have purchased guild wars eye of the north and i put in the access key and filled in every detail the game told me to do but still i can't create an account.How come i cant access to guild wars eye of the north?
Eye of the North is an add on campaign. If you don't have an account already you won't be able to play it. Also, EOTN is for lvl 20 characters. You need to get prophecies, nightfall or factions 1st. Then you'll be able to set up an acct and use EOTN.How come i cant access to guild wars eye of the north?
Eye of the North is an expansion to one of the stand alone GW games. You have to have one of the three stand alones (Prophesies, Factions, or Nightfall) to play EotN.How come i cant access to guild wars eye of the north?
Where did you get the game? Is it brand new and never been open?



What does it say when failing to create an account? There should be an error message?



Your access key might have been used already.